Get help.
One address, read by the people who build Delo Run. Support comes with every plan.
Where to write.
Account and billing
Write from the address on your account, so the reply can be matched to it.
support@delorun.comSecurity reports
How to report a vulnerability, and what to leave out of testing.
SecurityService status
Check whether a component is degraded before you write.
StatusThe harness itself
Bugs in DeepSeek Harness go to its GitHub Discussions.
GitHub
What to include.
- What you were doing, what you expected, and what happened instead.
- The chat where it went wrong. Its transcript already holds the commands and their output.
- If a turn was refused, the sentence Delo Run gave you. Every refusal names its reason.
- If a Linux machine was involved, whether it was starting, running or just stopped.
What to expect.
A reply from someone who builds Delo Run, often with a question first: reproducing a fault usually needs one more detail.
Faults that lose work, expose another account or make Delo Run unusable come first. Cosmetic problems are fixed in batches.
Current plans come without a service-level agreement or service credits.